What is the role of a KAM coordinator?

Implementation

The KAM coordinator, a dynamic position with many responsibilities and required knowledge, that makes or breaks an organization's quality policy. What exactly does this function mean and what does it mean for an organization? In this article, we will delve deeper into the role that the KAM coordinator plays and what contribution this position can make for your organization.

This article was last updated on

23.03.2026

Written by

Mathijs

Oppelaar

Operational Manager & Partner

The term KAM

The term COMB stands for: 'Kquality, AWorking conditions and MREnvironment'. These are the main topics that the KAM coordinator is working on. In some companies, the KAM coordinator is called a QHSE manager. QHSE stands for Qquality, HHealth, SSafety and Eenvironment. This function includes maintaining and improving the KAM systemmanagement system central. This means that the KAM coordinator ensures that the organization complies with health and environmental legislation and the quality requirements and wishes of the organization.

The role of the KAM coordinator

The role of the KAM coordinator is to manage and maintain the KAM management system. During the implementation process the KAM coordinator is trained and introduced to the management system. After the implementation has been completed, the KAM coordinator will take care of the management and maintenance. He is responsible for the following points that lead to improving the KAM system, including but not limited to:

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Implementing changes in the ISO standards and/or legislation;
Proposing and/or implementing areas for improvement of the KAM management system;
Internal audits carry out and correct any shortcomings;
Supervise external audits and repair any shortcomings;
Control, supervise and/or execute the ISO implementation process;
Executing and/or directing action points resulting from the executive review result;

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The position of KAM coordinator is very broad and is often not limited to the topics mentioned above. Each organization has its own business operations and the associated areas of focus. For example, there are topics that require more or less attention.

Contribution to the organization

From ISO 9001:2015 the right person for the KAM coordinator position can be a potential opportunity for the organization. This standard is about quality within the organization and this function is a perfect fit. By assigning powers and responsibilities, a competent KAM coordinator can make a difference in the organization. In this way, KAM coordinators take the organization to a higher level. So don't miss out on this opportunity!

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