Complete the following 8 steps

1. Close and disconnect the browser:

• Close all your browser tabs and windows immediately.
• Disconnect the Internet connection (for example, by turning off Wi-Fi).

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2. Change your passwords:

• Change the passwords for any accounts that you think may have been compromised. Start with your email password and then continue with important accounts such as bank accounts, social media, and other sensitive accounts.

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3. Check for malware:

• Run a full scan with an up-to-date antivirus program to check for malware or viruses that may be installed on your device.
• If malware is found, follow the instructions of your antivirus program to remove it.

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4. Check your financial accounts:

• Check your bank and credit card statements for suspicious activity. Report any unauthorized transactions to your bank immediately.

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5. Contact your IT department or an expert:

• If you work for a company, report the incident to the IT department immediately.
• If you need personal help, consider contacting an IT expert for further assistance.

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6. Secure your accounts:

• Activate two-step verification (2FA) where possible to add an extra layer of security to your accounts.
• Review your account security settings and make sure everything is up to date.

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7. Block the sender and report the phishing email:

• Block the sender of the phishing email to prevent further attempts.
• Report the phishing email to your email provider. Many providers have a feature to report phishing.

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8. Learn from the incident:

• Spend time learning how to recognize phishing emails, as required by the ISO 27001 and NO 7510. This can help prevent future incidents.

Questions?

💬 If you have any questions, please feel free to contact contact us or schedule a free introduction!

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