Customer case

Customer case: How Nedscaper passed ISO 9001 and 27001 audits in 12 weeks

Renew ISO 27001 and add ISO 9001. In twelve weeks. In the middle of summer. With little time and few people. For many organizations that would sound like a bad plan. For Nedscaper, it was exactly the challenge they were waiting for.
This article was last updated on
11/4/2025

Back up for a moment: what was the problem?

Nedscaper once had an ISMS set up for ISO 27001. But over the years that had become somewhat diluted. Policy documents were now due for update, and knowledge about compliance processes and relevant knowledge had unfortunately left the organization during personnel changes.

 

Meanwhile, recertification was getting closer and closer. In fact, Nedscaper wanted to get ISO 9001 certification right away. In short: lots of ambition, little time.

 

"Basically, we just had to start over." - Maurits Broers, Nedscaper

 

Smart collaboration = faster results

Fortunately, they didn't think, "We'll just fix this ourselves." Instead, they very deliberately chose to work with Tidal Control - smart compliance software - and Fendix as their consulting partner. Why? Because then it could not only be done faster, but more importantly better with a fresh approach.

 

With Tidal's tooling, there was structure right away. No more endless Excel sheets or separate documents, just one central place where everything comes together. And with Fendix involved, Nedscaper knew exactly where they stood. What was needed. What was good enough. And how they could be audit-proof within twelve weeks.

 

Was it easy? Certainly not

The deadline was tight. Summer vacation was in between. And the auditor was of the (positively) critical variety (read: no detail escaped him). That was a challenge, but also offered very nice opportunities for improvement. With a clear approach, smart templates, and short lines of communication, it worked. ISO 27001 and ISO 9001 in the pocket. In twelve weeks.

 

"The structured guidance from Tidal and their consulting partner Fendix, combined with the tool's templates and workflows, made it possible for us to succeed." - Maurits Broers, Nedscaper

 

And now? Now we have a system that works

Nedscaper didn't just pass the audits. They established a compliance structure that they can build on. With multiple people on the team who are accountable. With processes that feel logical. And with tooling that makes it easy to keep a grip. Even better: the system can't fall into disrepair and they're already looking ahead to more.

 

"We have such a good foundation in place that we are even looking forward to getting more certifications." - Maurits Broers, Nedscaper

 

Do you want a fast, structured path to success with the right tooling and consulting?

Compliance doesn't have to be a liability. With the right combination of tooling and consultancy, you can build something that really moves you forward and increases the quality of your product or service.

 

We like to help you. Together with Tidal Control.

 

🤝 Schedule a no-obligation call with Fendix below

🔎 Or read how a GAP analysis can help your organization

Kilian Houthuijzen
Commercial Manager
085 773 60 05
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